Senior Executive Assistant (CIC)

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

We are seeking an experienced Executive Assistant to support senior leaders within Coupang's Technology organization in Korea.

This role serves as a trusted partner to executives and works closely with teams across Korea and the United States. In addition to executive support responsibilities, the position will help coordinate business operations activities, including vendor management, invoice processing, expense tracking, budget coordination, and administrative support for local business needs.

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities while working across different cultures, functions, and time zones. This individual should be proactive, professional, and capable of building strong working relationships with executives, employees, customers, vendors, and external partners.

What You Will Do

· Provide executive support to senior technology leaders, including complex calendar management and meeting coordination

· Coordinate meetings across Korea, the United States, and other global locations

· Manage executive travel arrangements, itineraries, expenses, and visit logistics

· Partner closely with global Executive Assistants to support leadership meetings, business reviews, and organizational initiatives

· Provide regional support for executive visits, customer meetings, and leadership events in Korea

· Support vendor and customer engagement activities, including scheduling, coordination, and follow-up

· Manage invoices, payment requests, expense reconciliation, budget tracking, and related administrative accounting activities

· Coordinate with Finance, Procurement, and external vendors to ensure timely and accurate processing of business transactions

· Support office operations, team events, and leadership offsites

· Assist with special projects and operational initiatives as needed

Ideal Candidate

The successful candidate will be a dependable and proactive professional who enjoys supporting executives, improving processes, and helping teams operate effectively. They will be comfortable working in a global environment, collaborating across cultures and time zones, and serving as a trusted partner to both Korea-based and U.S.-based leaders.

Basic Qualifications

· 5+ years of Executive Assistant, Executive Administrator, Business Operations, Office Management, or related experience

· Experience supporting senior leaders in a corporate environment

· Professional proficiency in both Korean and English, written and verbal

· Strong knowledge of Microsoft Office, Outlook, Excel, PowerPoint, Teams, and Microsoft 365 tools

· Experience coordinating meetings and schedules across multiple time zones

· Experience managing invoices, expenses, budgets, payments, or other business administration processes

· Strong organizational, communication, and problem-solving skills

· Ability to manage confidential information with discretion

· Ability to work effectively with global teams and stakeholders

Preferred Qualifications

· Experience supporting executives in a technology company or multinational organization

· Experience working with Finance, Procurement, Accounts Payable, or vendor management processes

· Strong Excel skills and experience maintaining budgets and reports

· Experience coordinating executive visits, customer meetings, and business events

· Familiarity with Slack, Zoom, Microsoft Copilot, Concur, and Microsoft 365 collaboration tools

· Ability to independently manage competing priorities and adapt to changing business needs

· Strong customer-service mindset and attention to detail

Recruitment Process and Others

Recruitment Process

· Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

· The exact nature of the recruitme