Project Assistant [Global Ops Tech Administration]

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

The Global Operations Technology organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of order placement. Our mission is to transform logistics by building a highly efficient delivery network at unprecedented scale and speed.

We are seeking an experienced and passionate Project Assistant who can partner closely with directors and leadership teams to drive execution across the organization and beyond. The ideal candidate will support directors in planning, coordinating, and executing programs that enable teams to build innovative systems and features that delight our customers.

Key Responsibilities

· Provide administrative support to multiple Global Operations Technology leaders, including complex calendar management across international time zones, travel coordination, expense management, and other executive support activities.

· Plan and manage small- to medium-scale administrative projects across a variety of functional areas.

· Support ad hoc operational activities in a timely and accurate manner, including processing organizational changes and maintaining related systems and records.

· Plan and coordinate internal events, managing event logistics in collaboration with internal stakeholders and external vendors.

· Facilitate effective communication and coordination across teams to support organizational priorities and business objectives.

· Maintain a high level of professionalism, discretion, and confidentiality when handling sensitive information.

Basic Qualifications

· Excellent written and verbal communication skills in English.

· Proactive, resourceful, and solution-oriented mindset with a strong sense of ownership.

· Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.

· Exceptional attention to detail and commitment to accuracy.

· Ability to handle confidential information with a high degree of integrity and professionalism.

Preferred Qualifications

· Experience in project coordination, executive assistance, administrative support, or process management.

· Strong computer literacy with proficiency in Microsoft Office applications and collaboration tools.

· Fluency in spoken and written English.

· Experience supporting senior leaders or working in a technology-driven organization is a plus.

Recruitment Process and Others

Recruitment Process

· Application Review - RPS - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

· The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

· Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

· This job posting may be closed prior to the stated end date for application if all openings are filled.

· Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

· Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

· Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

· Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

· This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

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