쿠팡 · Global Ecommerce

Senior Product Manager, Global eCommerce

#쿠팡 채용#쿠팡 PM·기획 면접#PM·기획 면접

이 공고, 이렇게 물어볼 겁니다

Q1
Global eCommerce에서 고객 경험을 개선하기 위해 어떤 전략을 수립하였나요?
🎯 고객 경험 개선 전략 수립 능력 확인
Q2
Cross-border e-commerce 서비스를 확장하기 위해 어떤 기술을 개발하였나요? 구체적으로, '이런 문제가 있었는데 제가 이렇게 해결했다'는 식으로 사례를 하나 꼽아서 말씀해주실 수 있을까요?
🎯 기술 개발 및 문제 해결 능력 확인
Q3
다양한 이해관계자와 협력하여 비즈니스 목표를 달성하기 위해 어떤 접근 방식을 취하였나요? 예를 들어, 판매자와 고객의 경험을 개선하기 위해 어떤 프로젝트를 진행하였나요?
🎯 협력 및 비즈니스 목표 달성 능력 확인
Q4
Global eCommerce에서 운영 효율성을 개선하기 위해 어떤 지표를 사용하였나요? 구체적으로, '어떤 지표를 사용하여 운영 효율성을 개선하였는지'에 대한 사례를 하나 꼽아서 말씀해주실 수 있을까요?
🎯 운영 효율성 개선 능력 확인
Q5
새로운 프로젝트를 진행하기 위해 어떤 우선순위를 정하였나요? 예를 들어, 리소스가 부족할 때 무엇을 먼저 하고 무엇을 버리나요? 구체적으로, '어떤 프로젝트를 우선순위로 정하여 진행하였는지'에 대한 사례를 하나 꼽아서 말씀해주실 수 있을까요?
🎯 우선순위 정하기 및 프로젝트 관리 능력 확인
질문만 읽으면 컨닝이에요. 소리 내어 답해보세요 — 어디서 틀어지는지 짚어드립니다.

공고 내용

Korean text will follow English

Company Introduction

We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did I ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Rocket Overseas is Coupang’s cross-border e-commerce service, delivering overseas products to Korea in as fast as 2 days. Coupang Global offers a broad global selection of high-quality goods at competitive prices through an end-to-end fulfillment network. As we scale this business, we are actively looking for a high-caliber Product Manager to drive the next phase of this cross-border service. In this role, you will develop key technologies to attract, engage, and retain both our customers and third-party sellers. You will build a world-class customer and seller platform to streamline seller onboarding and product listing/catalog, design strategies to elevate the global customer experience, and help sellers scale on Coupang. Furthermore, you will manage the integrated systems connecting these end-to-end customer and seller touchpoints with our core infrastructure and global supply chain.

What You Will Do

· Define a clear Problem Statements and drive the vision, strategy and success metrics to scale up Global business –fulfillment service, operation efficiency, campaign exposure and cost for both Coupang and sellers;

· Drive alignment with a variety of stakeholders, including sales and marketing executives, operations leaders, and engineering teams, to deliver on the above goals;

· Prioritize and create a roadmap of projects and initiatives, considering trade-offs and optimizing for Seller and customer experience;

· Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility.

Basic Qualifications

· 8+ years of product experience in the e-commerce industry (Experience in Marketing/campaigns, CX, Pricing is a plus)

· Experience and track record of delivering features and products at scale

· Analytical and problem-solving skills to find creative ways to cover come obstacles

· Experience working in e-commerce retail, product development, and global business environments

· Fluency in both written and spoken Korean and English

Recruitment Process and Others

Recruitment Process

• Application Review - 1st Interview - 2nd Interview - Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

• Job titles and responsibilities may be subject to change depending on the candidate's overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.

https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.

2. A job applicant, who has applied but not been finally selected for a position at

원문에서 전체 공고 보기 →

이 회사 다른 포지션 · 비슷한 공고