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쿠팡 · Global Ecommerce

Senior Product Manager, Global eCommerce

#쿠팡 채용#쿠팡 PM·기획 면접#PM·기획 면접

이 공고, 이렇게 물어볼 겁니다

Q1
Global eCommerce에서 고객 경험을 개선하기 위해 어떤 전략을 수립하였나요?
🎯 고객 경험 개선 전략 수립 능력 확인
Q2
Cross-border e-commerce 서비스를 확장하기 위해 어떤 기술을 개발하였나요? 구체적으로, '이런 문제가 있었는데 제가 이렇게 해결했다'는 식으로 사례를 하나 꼽아서 말씀해주실 수 있을까요?
🎯 기술 개발 및 문제 해결 능력 확인
Q3
다양한 이해관계자와 협력하여 비즈니스 목표를 달성하기 위해 어떤 접근 방식을 취하였나요? 예를 들어, 판매자와 고객의 경험을 개선하기 위해 어떤 프로젝트를 진행하였나요?
🎯 협력 및 비즈니스 목표 달성 능력 확인
Q4
Global eCommerce에서 운영 효율성을 개선하기 위해 어떤 지표를 사용하였나요? 구체적으로, '어떤 지표를 사용하여 운영 효율성을 개선하였는지'에 대한 사례를 하나 꼽아서 말씀해주실 수 있을까요?
🎯 운영 효율성 개선 능력 확인
Q5
새로운 프로젝트를 진행하기 위해 어떤 우선순위를 정하였나요? 예를 들어, 리소스가 부족할 때 무엇을 먼저 하고 무엇을 버리나요? 구체적으로, '어떤 프로젝트를 우선순위로 정하여 진행하였는지'에 대한 사례를 하나 꼽아서 말씀해주실 수 있을까요?
🎯 우선순위 정하기 및 프로젝트 관리 능력 확인
질문만 읽으면 컨닝이에요. 소리 내어 답해보세요 — 어디서 틀어지는지 짚어드립니다.

공고 내용

Korean text will follow English

Company Introduction

Role Overview

Rocket Overseas is Coupang’s cross-border e-commerce service, delivering overseas products to Korea in as fast as 2 days. Coupang Global offers a broad global selection of high-quality goods at competitive prices through an end-to-end fulfillment network. As we scale this business, we are actively looking for a high-caliber Product Manager to drive the next phase of this cross-border service. In this role, you will develop key technologies to attract, engage, and retain both our customers and third-party sellers. You will build a world-class customer and seller platform to streamline seller onboarding and product listing/catalog, design strategies to elevate the global customer experience, and help sellers scale on Coupang. Furthermore, you will manage the integrated systems connecting these end-to-end customer and seller touchpoints with our core infrastructure and global supply chain.

What You Will Do

  • Define a clear Problem Statements and drive the vision, strategy and success metrics to scale up Global business –fulfillment service, operation efficiency, campaign exposure and cost for both Coupang and sellers;
  • Drive alignment with a variety of stakeholders, including sales and marketing executives, operations leaders, and engineering teams, to deliver on the above goals;
  • Prioritize and create a roadmap of projects and initiatives, considering trade-offs and optimizing for Seller and customer experience;
  • Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility.

Basic Qualifications

  • 8+ years of product experience in the e-commerce industry (Experience in Marketing/campaigns, CX, Pricing is a plus)
  • Experience and track record of delivering features and products at scale
  • Analytical and problem-solving skills to find creative ways to cover come obstacles
  • Experience working in e-commerce retail, product development, and global business environments
  • Fluency in both written and spoken Korean and English

Recruitment Process and Others

Recruitment Process

  • Application Review - 1st Interview - 2nd Interview - Offer

Details to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

Privacy Notice

https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.

2. A job applicant, who has applied but not been finally selected for a position at

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