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Company Introduction
Role Overview
Rocket Jikgu is Coupang's cross-border eCommerce business that enables customers in Korea to access millions of products from around the world through fast, reliable, and cost-effective delivery.
Powered by our end-to-end global fulfillment network, Global eCommerce connects international sellers, logistics providers, and customers through an integrated supply chain ecosystem that delivers exceptional customer experiences at scale.
As our business continues to expand, we are seeking an experienced Director, Global SCM to lead strategic supply chain initiatives across our Global eCommerce organization.
As Director, Global SCM , you will serve as the executive authority shaping the architecture, cost structure, and trade strategy and compliance of our international supply chain network. You will directly lead strategic network expansion, aggressive cost-out/VCPU improvements, high-impact program management, and cross-border trade strategies across primary markets, including Korea (import/export), Taiwan (import), US (export), EU (export), Japan (export), China (export), HK (export).
What You Will Do
1. Global Logistics Network Planning (core requirement)
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Architect and own the long-term global network strategy, capacity modeling, and topology for Coupang’s end-to-end cross-border logistics and fulfillment network.
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Drive cross-border infrastructure expansion roadmaps, optimizing linehaul routes, ocean/air freight networks, and destination last-mile integrations to support scale.
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Improve the PDD (Promised Delivery Date) and the consistency of the delivery
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Establish network governance models and throughput forecasting to systematically identify capacity bottlenecks and enforce structural operational resilience.
2. Vendor Management Strategic Partnerships (core requirement)
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Executive-level ownership of global vendor relationships across international carriers, freight forwarders, fulfillment partners, and customs brokerage networks.
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Establish executive sponsorship frameworks and QBR standards with key global logistics partners to maximize service quality, accountability, and capacity commitments.
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Lead strategic procurement strategy, key commercial contract negotiations, multi-year rate structures, and executive escalation protocols.
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Expand global logistics ecosystem by vetting and integrating emerging 3PL/4PL capabilities into existing supply chain assets.
3. Strategic Logistics Program Management (core requirement)
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Initiate programs to increase speed (e.g. PDD improvement, night-time custom clearance), lower cost (e.g. global shipback center) with innovative approach
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Lead large-scale, cross-functional supply chain transformations.
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Define program portfolio governance, high-level milestone structures, enterprise resource allocation, and risk-mitigation strategies.
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Drive alignment across C-suite and VP-level stakeholders spanning Operations, Product, Tech, Procurement, and Finance to execute business-critical initiatives.
4. Cost Management, Billing VCPU Improvement
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Own the global logistics P L cost architecture, establishing target outcomes for Variable Cost Per Unit (VCPU) reduction across fulfillment, freight, and destination delivery.
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Spearhead cross-functional cost-out steering committees to systematically eliminate financial waste, optimize container/load utilization, and improve unit margin profiles.
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Oversee multi-market billing audit controls, financial reconciliation systems, and vendor payables governance to protect bottom-line integrity.
5. Global Trade Strategy Trade Compliance (Korea Taiwan)
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Set the strategic vision and regulatory governance for cross-border trade operations into core growth markets, specifically Korea and Taiwan.
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Build enterprise-grade trade complianc
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