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About Coupang
At Coupang, we exist to wow our customers. Our mission is to make shopping, eating, and living easier than ever before. We’re disrupting the multi-billion-dollar commerce industry from the ground up and building a reputation as South Korea’s most innovative and reliable e-commerce platform.
We combine the agility of a startup with the scale and resources of a global public company. This unique blend empowers us to launch new services at speed, drive innovation, and make a tangible impact every day. At Coupang, you’ll grow alongside bold, hands-on, and ambitious teammates who are passionate about shaping the future of commerce.
The role of the Director of New Business Acquisition is to lead our world class account acquisition teams. This leader will set the vision and execution to successfully launch strategic top strategic sellers on Coupang and help the new sellers ramp up quickly. The successful candidate will be responsible for coaching sales leaders and account executives to gain a deep understanding of the client's needs and develop tactics to enable all new accounts to successfully onboard and grow with Coupang. The ideal candidate will possess a strong ability to think strategically and analytically about business challenges/opportunities, with the capacity to build and articulate compelling value propositions and work cross-organizationally to build consensus.
(1) Role requires the ability to manage a large team of account executives, including multiple managers and 20+ account executives.
(2) Role requires trade-offs, prioritization, and continuous innovation deriving from a large array of stakeholders including 3P Marketplace Head, Head of Sales, Heads of Business Operations, head of Marketing, and Heads of Product Engineering.
(3) Scope consists of managing all new vendors from acquisition to product listing to account activation.
The successful candidate is a manager with a strong track record of hiring and developing top-performing teams who consistently overachieve in both performance and our leadership principles.
*Prior experience in large seller acquisition is a must and a business development experience is strongly preferred
Responsibilities:
1) Build a high-performance, input-driven team
· Attract, hire, and retain sales talent
· Provide strong mentoring and coaching to sales leaders and account executives
· Elevate skill sets and develop bench strength in the team
· Determine short and long-range sales revenue plans per property, vertical, account, territory, and sales representative and execute tactical action plans
· Create and implement sales programs and tools that increase performance by the sales staff
2) Grow revenue significantly
· Develop account coverage strategy for the Korean market segment
· Build upon prior success in this area to continue to grow this opportunity
· Drive the sales acquisition process as well as play a hands-on role in driving sales and opening doors for the sales organization
· Partner with Coupang's ecommerce teams on category and product development strategies
3) Drive product innovation through thorough understanding and representation of customer and industry trends/needs to ensure Coupang continues to provide a powerful and differentiated value proposition
· Partner with product development to prioritize and build innovative new products to provide a truly better and differentiated business offering for our customers
· Partner with internal teams to provide the right infrastructure, tools, training, and support for the sales team
Qualifications
The ideal candidate is an experienced sales leader with a reputation for hiring and developing the best talent. He or she will have a track record of success at driving top sales results, partnering cross functionally, and representing client needs/perspectives to the product organization. They will be an exceptionally strong analytical thinker who likely hails from a leading online firm or technology-enabled organization. He or she will have a strong track record of developing and executing sales strategies, tactics, plans, processes, systems and programs.
· The ideal candidate should be a strong coach and mentor for the sales organization and be adept at managing a sales organization and ensuring excellent communication with key stakeholders.
· The successful candidate will have a talent for responding effectively to industry direction, customer needs, and competitive positioning.
· He or she will thrive in fast-paced dynamic environments and have very strong communication and presentation skills.
· Bachelor's Degree (master's degree preferred) in Business, or related field.
· 15+ years of experience with solving and finds measures to improve the overall performance of sales and marketing teams or overall business combinations.
Recruitment Process and Others
Recruitment Process
· Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
· The exact nature of the recruit