이 공고, 이렇게 물어볼 겁니다

엔지니어링 시스템 전반에 걸친 IT SOX 전략을 수립하고 실행했던 경험 중, 가장 복잡했던 영역은 무엇이었으며, 이를 어떻게 우선순위화하고 실행 계획을 수립했는지 구체적인 사례를 들어 설명해 주십시오.

🎯 전략 수립 능력과 복잡한 시스템 환경에서의 우선순위 설정 능력을 확인

분산 시스템 및 클라우드 환경에서 IT 일반 통제(ITGC)를 확보하는 과정에서, 기존의 수동적인 통제 방식 대신 자동화 및 AI 기반 툴을 도입하여 통제 커버리지를 확장하고 운영 효율성을 개선했던 경험과 그 정량적 성과를 제시해 주십시오.

🎯 기술적 이해도(분산 시스템)와 자동화/AI를 실제 리스크 관리에 적용한 경험을 확인

개발팀이나 플랫폼 리더들과 SOX 관련 기술적 디자인 결정(예: 보안, 아키텍처)에 대해 이견이 발생했을 때, 어떻게 기술적 리더십을 발휘하여 컴플라이언스 요구사항을 효과적으로 관철시키고 협업을 이끌어냈는지 설명해 주십시오.

🎯 기술 리더십과 크로스펑셔널 협업 능력, 그리고 영향력을 확인

ITSOX 프로그램의 성공을 측정하기 위해 어떤 핵심 성과 지표(KPIs)를 설정했으며, 이 지표들을 기반으로 프로그램의 지속적인 개선(Continuous Improvement)을 위해 어떤 피드백 루프를 설계하고 적용했는지 설명해 주십시오.

🎯 운영 우수성(Operational Excellence)에 대한 이해도와 데이터 기반 의사결정 능력을 확인

최근 AI 기반 시스템이나 자동화된 모니터링 도구를 활용하여 잠재적 위험(Anomaly Detection)을 식별하고 통제 환경의 일관성을 확보했던 구체적인 사례를 제시해 주십시오. 만약 시스템이 통제 실패 신호를 보냈을 때, 어떤 기술적 분석을 통해 즉각적인 대응을 결정했는지 꼬리 질문을 통해 심층적으로 질문하겠습니다.

🎯 AI/자동화에 대한 실질적인 적용 경험과 위기 상황에서의 기술적 판단 능력을 확인

질문만 읽으면 컨닝이에요. 소리 내어 답해보세요 — 어디서 틀어지는지 짚어드립니다.

공고 내용

Company Introduction

We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

The Principal Technical Compliance Manager – IT SOX is a director‑level individual contributor responsible for defining and executing the enterprise IT SOX strategy across Coupang Engineered Systems . Reporting to the Director of Technical Compliance, this role owns end‑to‑end IT SOX program strategy, planning, execution, and operational excellence , ensuring a consistent, scalable, and high‑quality control environment across all SOX‑in‑scope systems.

This role operates as a technical program leader , driving strategy and influencing senior engineering and platform leaders. A key focus is leveraging automation and AI‑enabled tooling to scale risk management, improve compliance observability, and reduce manual effort while increasing audit confidence. Success requires deep technical fluency in modern distributed systems, strong SOX ITGC expertise, and the ability to scale compliance programs in high‑growth, technology‑first environments.

Responsibilities

Program Ownership Strategy

Own the I T SOX compliance strategy across all engineered systems, including multi‑year roadmap development, prioritization, and execution of SOX‑impacting initiatives

Serve as the single‑threaded owner for IT SOX program outcomes, quality, and continuous improvement

Define a strategic vision for scaling IT risk management and compliance observability, including the effective use of AI, analytics, and automation to enhance control coverage and reduce operational friction

Metrics, Operational Excellence Scaling

Establish clear program goals and success metrics , including:

Output goals aligned to audit quality, risk reduction, and control reliability

Input metrics that drive predictable and scalable execution

Feedback loops that validate outcomes and continuously iterate program design

Design and implement operational working models , SOPs, and SLAs to maximize efficiency and throughput across ITGC design and testing

Identify and drive opportunities to leverage AI‑enabled tools (e.g., intelligent evidence validation, anomaly detection, control monitoring) to improve risk visibility and testing consistency at scale

Cross‑Functional Leadership Influence

Partner with senior engineering, infrastructure, security, and corporate IT leaders to plan, prioritize, and deliver SOX‑impacting initiatives

Influence technical design and operational decisions to proactively mitigate financial reporting and technology risks

Act as a trusted advisor to technology leadership on IT risk, controls, and the adoption of automation or AI solutions to improve compliance outcomes

Technical, Risk AI‑Enabled Compliance Expertise

Develop and maintain a deep understanding of Coupang’s platform infrastructure, service‑oriented and distributed architectures , and how engineered systems integrate with Corporate IT for financial reporting

Drive improvements in compliance observability , including real‑time or near‑real‑time visibility into control health, execution, and risk signals

Identify, assess, and respond to emerging IT risks, regulatory changes, and industry trends , including those introduced by AI‑driven systems and automation

Provide technical leadership in evaluating control design for cloud‑native, containerized, and AI‑augmented environments

Qualifications

· Education Experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Accounting, or related technical or quantitative fields. Advanced degree (MBA, MS) preferred but not required; equivalent professional experience considered

12+ years of progressive experience in IT SOX compliance, IT risk management, or technical compliance for large‑scale or publicly traded organizations, with demonstrated ownership of enterprise‑wide programs

Demonstrated experience operating at a director or principal IC level , influencing senior stakeholders without people management responsibility

Professional certifications such as CISA, CRISC, CIA, CISSP, or equivalent strongly preferred

Demonstrated experience owning or materially transforming IT SOX programs for large‑scale, technology‑driven organizations, including automation, tooling, or AI‑enabled approaches to control monitoring and risk visib

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