Director II, Compliance (Privacy Compliance Monitoring)

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Coupang Privacy Compliance Monitoring Team monitors and assesses whether personal data, location information, and other regulated data are managed appropriately in accordance with applicable laws, regulations, and global security standards across all business areas in Korea and internationally.

Beyond evaluating regulatory compliance, the team serves as a compliance control tower, supporting the timely resolution of identified risks within business processes and operations. Director II, Compliance Monitoring plays a key role in advancing Coupang's privacy compliance framework and strengthening trust in data protection.

What You Will Do

· Lead the Compliance Monitoring Team and strengthen organizational trust in data protection and privacy compliance.

· Develop enterprise-wide compliance monitoring strategies and execution roadmaps based on personal data, location information regulations, and global standards, while leading the organization.

· Establish and operate regular and ongoing compliance monitoring frameworks covering services and internal processes across domestic and international businesses and manage organizational execution.

· Manage enterprise-wide risks through integrated governance and enhance risk assessment and prioritization methodologies based on business impact.

· Provide remediation guidance for significant compliance gaps and oversee effectiveness validation and post-remediation management processes.

· Establish assessment frameworks for evaluating the privacy protection maturity of external vendors and business partners, and lead ongoing risk management and continuous improvement efforts.

· Collaborate with a broad range of global and domestic stakeholders, including Legal, Security, Engineering, and Business teams, to coordinate and execute compliance initiatives.

Basic Qualifications

· Bachelor's degree or higher

· 15+ years of experience in privacy compliance, data protection, or related compliance functions, including experience leading organizations and teams.

· Deep understanding of applicable privacy and data protection laws and regulations, including the Personal Information Protection Act (PIPA), Location Information Act, and other relevant requirements, with demonstrated experience applying them in business environments.

· Proven experience designing, operating, and enhancing privacy management systems, governance programs, or compliance monitoring frameworks within large-scale organizations.

· Exceptional communication and leadership skills with the ability to make strategic decisions and effectively lead teams in complex stakeholder environments.

· Strong ethical standards and accountability, with the ability to build, promote, and lead a culture of compliance across the organization.

Preferred Qualifications

· Experience leading privacy compliance organizations within large-scale technology companies, e-commerce businesses, or digital platform environments that process significant volumes of personal data.

· Technical knowledge and practical experience applying privacy and compliance requirements within cloud-native and microservices architecture (MSA) environments.

· Master's or Ph.D. degree in Privacy, Information Security, Law, Compliance, or a related field, combined with strong global communication capabilities, including business-level English and professional English writing skills.

· Relevant certifications such as CISA, CISSP, ISMS-P, ISO 27001, CPPG, or equivalent, as well as experience driving compliance automation and data-driven operational excellence initiatives.

Recruitment Process and Others

Recruitment Process

· Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

· The exact nature of the recruitment process may vary accor