이 공고, 이렇게 물어볼 겁니다

SCM Autonomation 팀의 핵심 목표는 '최대 가용성(Instock)'과 '최적의 비용(Scrap/Inventory turn)'을 동시에 달성하는 것입니다. 과거에 당신이 주도한 재고 예측 또는 보충(Replenishment) 시스템 개선 프로젝트 중, 상충되는 두 목표(예: Instock 증가 vs. Scrap 감소) 사이에서 어떤 의사결정을 내렸으며, 그 과정에서 어떤 데이터 분석과 논리를 사용했는지 설명해 주세요.

🎯 상충되는 목표 사이에서 데이터 기반으로 우선순위를 설정하고 의사결정하는 분석적 사고와 실행력을 확인

당신은 SCM 프로세스를 글로벌 최고 수준(best in class)과 비교하고 변화를 주도해야 합니다. 현재 Coupang의 SCM 프로세스를 벤치마킹하여 개선하기 위해 어떤 외부 사례나 방법론을 도입했으며, 이 과정에서 다른 팀(예: 물류, IT)과의 협업을 어떻게 이끌어냈는지 구체적인 협업 이력을 제시해 주세요.

🎯 글로벌 벤치마킹 능력과 복잡한 이해관계자 간의 협업 및 영향력 발휘 능력을 확인

당신은 제품을 처음부터 구축(building from scratch)해야 합니다. 데이터 과학 역량과 제품 관리 경험을 바탕으로, 초기 가설을 세우고 POC(Proof of Concept)를 설계하여 실제 규모 있는 기능으로 확장하는 과정을 어떻게 진행했는지, 특히 실패 위험을 관리하고 빠른 실행(Bias for action)을 위해 어떤 기준으로 리스크를 필터링했는지 설명해 주세요.

🎯 데이터 기반 제품 개발 사이클(Hypothesis -> POC -> Scale)에 대한 이해와 불확실성 속에서의 실행력을 확인

당신이 이전에 관리했던 재고 관리 시스템 또는 공급망 솔루션에서, 가장 큰 비효율(bottleneck)을 발견했을 때, 이를 해결하기 위해 경영진(Executive-level)에게 어떻게 데이터를 시각화하고 논리적으로 설득하여 자원 배분을 이끌어냈는지 구체적인 사례를 들어 설명해 주세요.

🎯 분석 결과를 비즈니스 언어로 전환하고, 고위 경영진을 설득하여 자원을 확보하는 전략적 커뮤니케이션 능력을 확인

질문만 읽으면 컨닝이에요. 소리 내어 답해보세요 — 어디서 틀어지는지 짚어드립니다.

공고 내용

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team Overview

This role would be part of SCM Autonomation team in Coupang. SCM Autonomation team is responsible for building products, deep data science capabilities, analytical frameworks and own processes end to end to provide world class solutions to our customers. The core goal of the team is to ensure maximum availability (measured as Instock) of products for customers on Coupang and solving the same at the right cost to business (measured as Scrap and/or Inventory turn). This role will involve building products for Fresh-Grocery, fastest growing category in eCommerce across world, involving low shelf-life SKUs which bring another level of complexity all together.

What you will do

· Defining product vision, roadmap for SCM product related to Inventory Planning, Vendor Supply design stack (related but not limited areas - Forecasting, Replenishment, Capacity orchestration, Selection mgmt., Inventory optimization in multi-echelon supply network, Policy Engine)

· Building products and capabilities at scale for fast growing Fresh (grocery, low shelflife SKUs) business

· Defining product success metrics, building hypothesis, designing conducting POC before building features for scale.

· Benchmark current products SCM processes with best in class across the world and bring step function change

· Collaborating with other product managers across functions to deliver seamless experience to end customers, with sharper focus on faster and quality outcomes.

Basic Qualifications

Product management experience, especially highly analytical data-heavy products building from scratch. Should be comfortable in doing basic data analysis. Ability to communicate and partner effectively across teams to launch complex initiatives Go-getter with the ability to filter out noise, simplify problems, quantify the impact and prioritize ruthlessly across multiple products. Very good supply chain and inventory management domain understanding.

· Bachelor's degree in Computer Science, Engineering, or equivalent experience.

· 10+ years of experience in SCM product management, including developing, delivering, and executing on a strong product vision.

· Experience working on high impact features, programs in inventory, supply and demand management.

· Analytical thinker who works well in a global, fast-paced, data-driven, cross-functional, and highly ambiguous entrepreneurial culture.

· Bias for action and willingness to get your hands dirty to get the job done.

· Sound business judgment and proven ability to effectively communicate and influence others, including executive-level reviews.

· Ability to think strategically and at the same time stay on top of tactical execution.

Preferred Qualifications:

· Experience in e-commerce, startup companies, retail/FMCG companies

· Master’s degree in supply chain management or MBA – Master’s in business administration or equivalent

· Exposure to R / Python

Recruitment Process and Others:

Recruitment Process

· Application Review - 1st Interview - Virtual Onsite Interviews - Offer

· The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

· Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

· This job posting may be closed prior to the stated end date for application if all openings are filled.

· Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

· Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

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