이 공고, 이렇게 물어볼 겁니다

Coupang의 플랫폼 확장 목표를 달성하기 위해, 비즈니스 요구사항과 기술적 제약 사이에서 가장 어려운 설계 트레이드오프를 어떻게 해결하고 최종 의사결정을 이끌어냈는지 구체적인 사례를 들어 설명해 주세요.

🎯 복잡한 이해관계 속에서 비즈니스와 기술을 조율하는 능력과 의사결정 과정을 확인

다수의 비즈니스 및 엔지니어링 팀과 협업하여 대규모 플랫폼 기능을 E2E로 구현할 때, 목표와 우선순위가 상충했을 경우 어떤 방식으로 커뮤니케이션하고 합의를 도출하여 프로젝트를 성공적으로 완수한 경험을 설명해 주세요.

🎯 다중 팀 환경에서의 협업 능력, 커뮤니케이션 스킬, 그리고 프로그램 관리 역량을 확인

데이터 분석을 통해 시스템의 비효율성을 발견하고, 이를 해결하기 위해 플랫폼 레벨에서 새로운 시나리오를 정의하여 엔지니어링 팀의 생산성을 얼마나 향상시켰는지 수치적으로 설명해 주세요.

🎯 데이터 기반 분석 능력, 플랫폼 사고방식(System Thinking), 그리고 실제 시스템 개선 성과를 확인

당신이 주도한 대규모 프로그램(Multi-year vision)에서 초기 로드맵 설정부터 실행, 모니터링까지 전 과정을 책임졌을 때, 예상치 못한 기술적 병목 현상이나 Scope Creep을 어떻게 예측하고 관리했으며, 이를 어떻게 회복했는지 구체적으로 설명해 주세요.

🎯 End-to-End 책임감, 리스크 관리 능력, 그리고 복잡한 프로젝트를 관리하는 능력(PM 역량)을 확인

Coupang과 같이 빠르게 성장하는 환경에서, 제품 서비스 정의 단계에서 기술적 깊이와 비즈니스 통찰력을 동시에 발휘하여 장기적인 제품 비전(Multi-year vision)을 설정하고 이를 여러 팀에 효과적으로 전달한 경험에 대해 설명해 주세요.

🎯 기술적 이해도와 비즈니스 감각의 균형, 그리고 비전을 제시하고 설득하는 리더십을 확인

질문만 읽으면 컨닝이에요. 소리 내어 답해보세요 — 어디서 틀어지는지 짚어드립니다.

공고 내용

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

The TSE org is critical to Coupang’s business strategy. This is a director-level role and you will be responsible for full ownership end-to-end company-wide charter, delivery execution starting from Product Service Definition, Functional Design, Engineering execution Lifecycle with a Customer focus and Customer lifecycle management for Coupang’s Platform.

You will be part of a Global team working from different locations but still work as a central connected unit. Within Product Service Definition the role helps create design options for features being enabled by scenarios. For Product Service Design this role mediates Scenario-relation features and applies design tradeoffs aligning to business requirements. This can also include defining business technical requirements, so business acumen blended with strong technical understanding of technologies is a must.

This role will possess a strong blend of technical, business, and project management experience that enables effective management of tangible solutions.

What You Will Do

As a Technical Program Manager, you will work closely with members of multiple business Engineering teams to help define, streamline, design and analysis data to build business requirements and then work with engineering teams to articulate requirements, further perform functional technical data system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC). In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to communicate effectively on many levels.

· Strong functional technical analytical design capability to understand Common shared platforms, web, services API with underlying data

· Should be able to dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services cloud platform and help increase productivity efficiency or every Engineer system in the company

· Solid Platform, Web services, API technologies experience

· Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach

· Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success

· Own and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance adoption

· Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision

· Should be able to come up with scenarios and business requirements by analyzing data and business needs

· Excellent cross-group collaboration and communication skills

· Strong problem-solving skills, analytical capabilities, and attention to detail

· Strong cultural change management experience

· Identify, Propose and Implement ongoing data strategy and drive data quality improvements

· Establishes, enables and improves systems to manage product feedback from customers to resolve issues

· Reviews and contributes to ecosystem design

Basic Qualifications

· Minimum of 12 Years of Engineering Program Management experience in managing feature teams and designing large-scale or complex technical initiatives on shared Platform for Web Web services, API, Data analytics

· Minimum of 5 Years in Platform, Web design, API that are used by internal external teams

· Flexible, agile and fast learner

Preferred Qualifications

· Bachelor’s degree or equivalent work experience required

· Outstanding verbal and written communication

· Excellent cross-group collaboration and communication sk

원문에서 전체 공고 보기 →